Over the festive period, the majority of our stores will be open as usual with the exception of Christmas Day and Boxing Day. We urge all customers to call before visting your local store, between Christmas and New Year, as operating hours may differ to usual and our other stores. Store information and contact details can be found here: https://www.fishkeeper.co.uk/storefinder

Click and Collect will be available throughout the festive period, but please check with your selected store as to their festive opening hours before placing a Click and Collect order as normal collection times may be affected. 

The last order dispatch from our online store will be Friday 23rd December at 3pm.

Orders dispatched on this day will be delivered on either Saturday 24th or Wednesday 28th December.

For guaranteed delivery before Christmas, orders must be placed on or before 3pm on Thursday 22nd December.

(Please note this excludes all products which are delivered directly from the manufacturer. Orders for these products will be dispatched in the New Year).

Online orders placed after 3pm on Friday 23rd Decemeber will not be dispatched until the New Year.


Our full online store opening hours and delivery schedule is:

•    Monday 19th Dec: Normal dispatch day
•    Tuesday 20th Dec: Normal dispatch day
•    Wednesday 21st Dec: Final guaranteed delivery date. Orders before 3pm will be delivered the next day.
•    Thursday 22nd Dec: Normal dispatch day
•     Friday 23rd Dec: Guaranteed dispatch before 3pm (orders will be delivered on 28th Dec)
•    Saturday 24th Dec: CLOSED
•    Sunday 25th Dec: CLOSED
•    Monday 26th Dec: CLOSED
•    Tuesday 27th Dec: CLOSED
•    Wednesday 28th Dec: CLOSED
•    Thursday 29th Dec: CLOSED
•    Friday 30th Dec: CLOSED
•    Saturday 31st Dec: CLOSED
•    Sunday 1st Jan: CLOSED
•    Monday 2nd Jan: CLOSED
•    Tuesday 3rd Jan: Orders placed between Christmas and the New Year will be dispatched.

During the festive period, our customer service team will be available:

Friday 23rd December: 9am - 5pm 
Saturday 24th Dec: CLOSED
Sunday 25th Dec: CLOSED
Monday 26th Dec: CLOSED
Tuesday 27th Dec: CLOSED
Wednesday 28th Dec: 9am - 4pm 
Thursday 29th Dec: 9am - 4pm 
Friday 30th Dec: 9am - 4pm 
Saturday 31st Dec: CLOSED
Sunday 1st Jan: CLOSED
Monday 2nd Jan: CLOSED
Tuesday 3rd Jan: 9am - 5pm

If you need any help or advice as always, please contact your local store first who will be able to help you with any fish or product-related questions. You can find your most local store using our online store finder here: https://www.fishkeeper.co.uk/storefinder

Please be assured that our livestock will be checked and fed daily over the festive period including the days that we are closed.

From everyone at Maidenhead Aquatics, we wish all of our customers a very happy Christmas and a prosperous 2023.

Maidenhead Aquatics online Christmas delivery